3D Systems professional interfaces

Client

3D Systems

Problem

With the launch of their new professional grade SLS and SLA machinery, 3D Systems engaged The Artificial to redesign their existing on-machine interfaces to be touch compatible. The two printers, despite employing different printing techniques and processes, were an opportunity for 3D Systems to align their digital interfaces under a single cohesive design language.

Supporting professional users with digital tools

Machine operators spend hours every day with these interfaces, the data they view is complex, and the controls are numerous to offer precise control. In addition to the complexity of the general interaction, the design also had to accomodate many procedural dependencies and safety restrictions. For these products, there were no edge cases, and the least likely scenerarios had to be given as much attention as the most common.

notes from expert interviews

Creating a solution of carefully interlocking pieces

We created a series of cards and tiles to hold the various visualizations and controls—a single system that could expand and reorganize depending on the type of machine and use scenario. Through this process, we worked closely with machine operators and developers to ensure no functionality was forgotten and that the nuances of each machine were appropriately captured.

user interface
range of UI across devices

Documenting our learnings for consistency in future development

Having tested the design with two different products, we could confidently propose solutions to be carried forward to other professional- and production-grade 3D printing machines. Along with documenting solutions for controls and UI patterns, we also captured rules for visualizing 3D objects on screen.

project artifacts

expert interviews

interaction model

UI design

iconography

flow diagram

design extension